ClickShare CS-100

Stand-alone Wireless Presentation System for huddle rooms & small meeting rooms

Description

The CS-100 brings the ClickShare experience to huddle rooms and small meeting rooms where sharing content from a laptop or smartphone is a basic need. This gives presenters the needed confidence to be successful: the assurance that no-technical hick-up will hinder their presentation.

The CS-100 is a standalone model that includes standard ClickShare security features. By simply plugging a USB-powered device (the ClickShare Button) into any PC or Mac, users can get their presentations on the central screen with a click of a Button.

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  • Wireless connection to central screen
  • 1 user on-screen
  • Share from laptop, tablet or smartphone
  • HDMI output
  • Delivered with 1 Button

General Specifications

Operating system Windows 7/8/8.1/10 32 & 64 bit Mac OSX 10.10/10.11/10.12 (Sierra) Android v5 & v6 (ClickShare app) iOS 8, 9 & 10(ClickShare app)
Video outputs 1 x HDMI
Frame rate Up to 30 fps
Output resolution 1920x1200
Noise Level Fanless
Number of sources simultaneous on screen 1
Number of simultaneous connections 8
Audio Via HDMI, analog via Audio Jack 3.5mm
iPad, iPhone and Android compatibility Sharing of documents, browser, camera for both Android and iOS devices ClickShare app
Extended desktop Available (depending on the driver of your graphics card)

Eco mode 1: 5,000 hours (250 W)
Authentication protocol WPA2-PSK in stand alone mode

Compressed representation: UXGA, SXGA
Wireless transmission protocol IEEE 802.11 a/g/n
Reach Adjustable with signal strength modulation; max. 30m (100 ft) between ClickShare Button and ClickShare Base Unit
Frequency band 2.4 GHZ and 5 GHz
Connections 1x Ethernet LAN 1x (back) + 1x (front) USB Audio analog line out on mini jack socket (3.5mm)
Temperature range Operating: 0°C to +40°C (+32°F to +104°F) Max: 35°C (95°F) at 3000m Storage: -20°C to +60°C (-4°F to +140°F)
Humidity Storage: 0 to 90% relative humidity, non-condensing Operation: 0 to 85% relative humidity, non-condensing
Anti-theft system Kensington lock
Certifications FCC/CE

Warranty 3 years standard
ClickShare Base Unit dimensions
Power consumption Operation: 6W (typical) / 18W (max) Standby: 2.6W (ECO standby) / 0.4W (Deep standby)
Dimensions (HxWxD) 205mm x 115mm x 45mm (Min.) / 8.1” x 4.5” x 1.8” (Min.)
Weight 600g / 1.32lbs

Applications Software

ClickShare Launcher Installer
Version:
v1.11.0.4

Realease Date:
26 October 2016

Size:12.47 MB

Download

Drivers & firmware

ClickShare CS-100 base unit firmware Version:
v01.04.00.105

Realease Date:
23 June 2017

Size: 349.49 MB

Download
  • Q: Part of the displayed screen is flashing when using Surface Pro Tablet

    A: When using a Microsoft Surface Pro tablet in combination with a ClickShare Button, the displayed screen on the projector/monitor can have a flashing border on top.

    This problem occurs when using the Surface Pro in another resolution than its optimal resolution.

    We can only advise to use the Surface Pro tablet in its optimal resolution.
  • Q: NTP Sync failure on CS-100 & CSE-200

    A: On CS-100 and CSE-200 there is an issue with NTP sync on units running firmware version 1.3.2.5

    This issue will be solved in firmware version 1.3.3
  • Q: My CSM-1 or CSC-1 Buttons (R9861005) don’t pair with my CS-100 or CSE-200

    A: In case you want to pair Buttons that came with a CSM-1 or CSC-1 set (article nr. R9861005) please verify that:

    The Button has been paired with a CSM-1 or CSC-1 Base Unit before, with at least firmware version 1.04.02 installed for CSM-1 and firmware version 1.09.02 installed for CSC-1

    Your CS-100 or CSE-200 Base Unit has at least firmware version 1.03 installed, supporting Buttons without a certificate

    Within the Compatibility page of the Web UI the option to support Buttons without a certificate (article nr. R9861005) is checked
  • Q: Setting Capture More option always on via Environment Varibles

    A: The Capture More option can be set enabled by default if you add an Evironment Variable or add a Registry key

    Option 1 : Environment Variable

    Go to Control Panel

    Click on System

    Click on Advanced System Settings

    Click on Environment Variables

    In the System Variables, click on New and add following info

    Field Variable name : CLICKSHARE_CAPTUREMOREBYDEFAULT

    Field Variable value : 1

    Option 2 : Registry

    add a new String Value in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment

    Value name : CLICKSHARE_CAPTUREMOREBYDEFAULT

    Value data : 1



    This function works starting on Base Units running following firmware version.

    CSC-1 : 1.9.1.4 CSM-1 : 1.4.3.6 CS-100 : 1.1.0.8 CSE-200 : 1.1.0.8
  • Q: HDMI to VGA doesn't work

    A: If there is the need of converting HDMI to VGA please use an Active cable.

    Apparantly a lot of cables do not comply with HDMI regulations and the IC get cut if too much power gets consumed ( 50 mili Amps )

    Please use an active powered HDMI to VGA convertor.
  • Q: How do I install a silent ClickShare Launcher with MSI (Windows) installer?

    A: Silent setup:

    In this setup, a user or an IT admin can install the ClickShare Launcher using the Windows command prompt. Following is an example of a silent installation:

    msiexec.exe /i ClickShare_Launcher_01_11_00_04_Setup_Win.msi ACCEPT_EULA=YES INSTALLDIR=C:\ LAUNCH_APP=YES /qn

    · ACCEPT_EULA: This parameter shows that the installer accepts the EULA text as is. This parameters must be set to YES in order to continue to the installation.

    · INSTALLDIR: This parameter specifies the installation directory for ClickShare launcher. If not specified, the default folder will be the Program Files folder.

    · LAUNCH_APP: The ClickShare launcher application will be started right after the installation finishes if this parameter is set to YES. Otherwise, the launcher application will not be started.

    · /qn: This parameter indicates that the installation will be done in silent mode, meaning that there will be no visible windows during the installation.

    Following command line can be used to uninstall the ClickShare launcher in silent mode.

    msiexec.exe /x ClickShare_Launcher_01_11_00_04_Setup_Win.msi /qn

    Note: The installer should be run as the 'USER', not as ‘SYSTEM’.
  • Q: Strange behaviour when base unit returns from standby

    A: We've noticed that when the ClickShare returns from its standby mode the connected screen can show strange behaviour.

    In some setups the monitor doesn't awake, flashes or doesn't show the full content.

    In these cases we can advise to disable the hot plug detection mechanism in the base unit and/or set the base unit into a fixed resolution. This issue will be solved in firmware version 1.3.3
  • Q: No audio on HDMI on CS-100 / CSE-200

    A: Some of the issues reported may be related to the fact that the default audio setting is jack on a V1.0, and HDMI on V1.1.

    If you upgrade from 1.0 to 1.1 it will stay on jack (unless if the user changed the setting already), but if you do a reset to default then it will change to HDMI.

    So first action is to always check the setting in the webUI
  • Q: I see less resolution options in the WebUI

    A: CSM-1 has a fixed list of resolutions (without checking what the monitor is capable of)

    CS-100/CSE-200 has a list adapted to what the display supports according to the EDID information of the monitor

    So less options, but tailored to your solution
  • Q: My new buttons won't work with CSC-1 or CSM-1

    A:Our new button R9861500D01 can only work in combination with CSC-1 or CSM-1 when the units have the correct firmware version

    CSC-1 needs to be running on firmware version 01.09.00.22

    CSM-1 needs to be running on firmware version 01.04.02.02
  • Q: Virtual extended desktop not visible on my laptop

    A: In some cases when using Microsoft Windows 8.1 or 10 the option Virtual Extended Desktop is not visible when you right click on the ClickShare Icon.

    Virtual Extended Desktop is generated by the Microsoft operating system, based on information provided by the Graphics Card in the laptop.

    If no information is provided to the Operating System, ClickShare cannot enable Virtual Extended Desktop.

  • Q: Using ClickShare buttons with article number R9861500D01 on CSM-1 / CSC-1 and MacOS Sierra

    A: It’s been reported that buttons with article number R9861500D01 can not update their clickshare.exe client when being paired to a CSM-1 or CSC-1 model. This issue mainly manifests itself in combination with MacOS X Sierra, where older clickshare.exe clients are no longer supported.

    Workaround to this is to pair the button first with a CS-100 or CSE-200 running firmware 1.3.3 or higher, and then pair the button again to the CSM-1 or the CSC-1 model.
  • Q: Which Gen-2/3 buttons are compatible with which devices (CSC-1, CSM-1, CS-100, CSE-200, CSE-800)?

    A: Which Gen-2/3 buttons are compatible with which devices (CSC-1, CSM-1, CS-100, CSE-200, CSE-800)?
  • Q: Powerpoint Slide Show mode is blocking on DELL Latitude E5470

    A: When using a DELL Latitude E5470 laptop, it might occur that your powerpoint presentation gets stuck while being in slide show mode.

    This issue is related to this type of laptop, as it also occurs when no ClickShare Button is plugged into the computer.

    By setting the theme of the computer to "windows 7 basic", the PowerPoint Slide Show also blocks.

    This issue can be tackled by plugging in your laptop's power connector.
  • Q: Setting ClickShare Client Location via Environment Varibles

    A:The ClickShare Client ( exe file ) can be started from another location than the Button if you add an Evironment Variable

    Option 1 : Environment Variable

    Go to Control Panel

    Click on System

    Click on Advanced System Settings

    Click on Environment Variables

    In the System Variables, click on New and add following info

    Field Variable name : CLICKSHARE_CLIENT_PATH

    Field Variable value : D:\ClickShare\clickshare_for_windows.exe as an example

    This function can only work via Launcher Service 01.09.00.0002 and upwards
  • Q: Button won't connect when umlaut (ä, ü or ö) is in the user name

    A: When a user name contains an umlaut (ä, ü or ö) the button won't connect to the Base Unit.

    This issue is seen on units with firmware version up to v1.2.0.1 ( current release )
  • Q: MirrorOp doesn't work on CS-100 & CSE-200

    A: MirrorOp is for the moment not supported on CS-100 and CSE-200 ( running on FW v1.1.0.8) but compatibility will be ensured by means of one of the upcoming firmware releases.
  • Q: Pairing is needed after factory reset

    A: After performing a factory reset, a pairing between base unit and buttons is needed
  • Q: The mouse cursor is not shown correctly

    A: When the mouse cursor is not shown correctly, stop and restart the client ( exe file ) to fix this issue

    This issue is solved after upgrading to firmware version 1.1
  • Q: The Base Unit could report an update failure due to various reasons.

    A: Please verify the following steps:

    (1) Download the firmware corresponding to the correct product from our product page

    (2) Verify that the update has the correct name as stated in the update instructions

    (3) Try updating again via the front, or back, USB port using a USB stick

    (4) Reset the Base Unit to factory defaults, try updating and repairing the Buttons again

    (5) In case the Base Unit reports an update failure after verifying the steps above, we advise you to contact your service provider in order to RMA/Swap the unit
  • Q: Buttons can't share after update from 1.0 to 1.1

    A: The following actions provide a solution to the problem:

    (1) Re-pair the Buttons with the Base Unit

    (2) Update your Base Unit to firmware 1.1

  • Q: How do I enable auto-update function

    A: In the Web UI, select Support & Updates -> Firmware to enable auto-update function
  • Q: Will ClickShare interfere with other wireless devices?

    A: ClickShare works in either the 2.4GHz and 5GHz band. This leaves you with many wireless channels to choose from. The 2.4-GHz frequency band is often crowded. Since ClickShare also has 5-GHz capability, we recommend using this frequency band instead. Please note, some PC and laptop models do not detect the 5-GHz frequency range.

    To minimize congestion, you can use a Wi-FI scanner like InSSIDer to find a free wireless channel select it via the web interface of the Base Unit. ClickShare’s web interface allows you to manually select the most appropriate channel to be used by the system, within the Wi-FI settings in “set up” and “advanced” tabs.

    InSSIDer v3 can be downloaded via : http://www.techspot.com/downloads/5936-inssider

    The tool provides you a visual of the wireless environment



    Set the ClickShare WiFi into a free channel for optimal use